---
title: "Protection while a software update is prepared"
description: "How device protection, website filtering, human response and useful records can reduce exposure while software is being fixed."
url: https://www.alt-f1.be/en/posts/when-the-fix-arrives/
organization: ALT-F1 SRL, Brussels (VAT BE 0830.560.718)
---

# Protection while a software update is prepared

*Abdelkrim Boujraf, 2026-10-28*

Updated 9 November 2026.

A published software weakness needs a fix, but you may also need protective measures while that fix is prepared and deployed. This article explains the two protection services within ALT-F1’s wider seven-service offer.

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## Protect devices and filter website traffic

**Device Shield** monitors supported work devices and the office network. Configured controls can block suspicious activity or isolate an affected device. The selected service level defines the response provided.

**Web App Shield** filters traffic before it reaches a website, shop or application connection. A suitable filtering rule may reduce exposure to a particular weakness while developers correct the application. It does not replace the fix.

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## People decide the next steps

An alert needs context. The response team checks the evidence, explains the protective action and agrees what remains to be investigated or restored.

A monthly report can record relevant events, actions and outstanding work. We agree the reporting and contact arrangements with you; the example times in the films are not response commitments.

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## Prepare for an incident

Keep a contact list, access to relevant records and a tested recovery plan. If you suspect an incident, follow your organisation’s plan and contact the people responsible.

Any reporting obligation depends on the organisation, the event and the applicable conditions. The [framework explanations](/en/frameworks/) link to the official references.

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## For smaller and larger organisations

An office with a few devices and a group with many sites need different scopes and integrations. Start with the systems that matter to your work and choose the protection and response responsibilities accordingly.

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## Start with one service

Ask about your devices, one website or a combination. Describe the systems and people involved; we reply within one working day.

[Get a quote](/en/quote/) · [Device Shield](/en/device-shield/) · [Web App Shield](/en/web-shield/)