Monitor alerts and respond
Short label: ALERTS
Meaning
A security team reviews alerts. A managed response service also performs the actions included in its scope.
Why it matters
An alert is useful when someone can assess it and decide what happens next.
What you can do
Agree which events are monitored, who investigates, who may isolate a device and how your team is contacted.
Services that can help
Device Shield and Web App Shield provide the monitoring and response included in the selected service. Human availability, actions and timing must match that agreement.
Official reference — NIS2 Art. 21(2)(b)
2. The measures referred to in paragraph 1 shall be based on an all-hazards approach that aims to protect network and information systems and the physical environment of those systems from incidents, and shall include at least the following:
— Directive (EU) 2022/2555 (NIS2), Art. 21(2)
(b) incident handling;
— Directive (EU) 2022/2555 (NIS2), Art. 21(2)(b)
When something happens, you must be able to detect it, contain it, fix it and learn from it — people, steps and tools decided in advance.
Read the article on EUR-Lex → · Official text, quoted from the Official Journal of the EU
Acronyms used here: NIS2, GDPR, DORA, CRA
- NIS2 — Network and Information Systems Directive 2
- An EU cybersecurity directive with requirements for organisations covered by its scope.
- GDPR — General Data Protection Regulation
- The EU regulation on personal-data protection. RGPD is the French name and AVG the Dutch name.
- DORA — Digital Operational Resilience Act
- EU rules on digital operational resilience in the financial sector.
- CRA — Cyber Resilience Act
- EU cybersecurity rules for products with digital elements, including certain software and connected devices.